Terms of Use
What is covered by these Terms of Use?
These Terms of Use apply to the provision and use of the subscription known as SkyShowtime. By signing-up to SkyShowtime, you confirm your agreement to these Terms of Use. This forms a contract for a SkyShowtime subscription with us and you are agreeing to be legally bound by:
1 these Terms of Use;
2 if you successfully sign-up with us for a Promotional Offer (such as the ‘Half Price For Life’ Promotional Offer), any specific terms and conditions that apply to that Promotional Offer which will be made available to you before you sign-up to it;
3 any specific terms and conditions which may apply to any new features, services or digital content for SkyShowtime in future which we will make available to you in advance of supplying any such new features, services or digital content; and
4 any extra terms which may add to, or replace some of, these Terms of Use or our other specific terms and conditions in future. We will send an email to the email address you have given us at least 1 month before any changes are made. You may cancel our contract and your subscription if you do not agree with such changes. See ‘How our Contract (including these Terms of Use) may change’ below for details.
Once you sign-up to SkyShowtime, all of the above documents (collectively, our “Contract”) constitute a legally binding contract between you and us for your SkyShowtime subscription as though set out in full here. To avoid doubt, references in these Terms of Use to “our Contract” includes these Terms of Use.
Please take some time to read all parts of our Contract when it is made available to you and please do read these Terms of Use before signing-up and using SkyShowtime. If there is any part of our Contract that you do not understand or which you do not agree to, you should contact us for more information. If you do not understand or agree to any section of these Terms of Use, please contact us before you complete your sign-up to SkyShowtime.
Summary of key terms and conditions
To help you review these Terms of Use, here is a summary of the key terms and conditions that apply to use of SkyShowtime. However, we recommend that you read these Terms of Use in full before confirming your acceptance. If you have any questions on the Terms of Use, please contact us.
1 SkyShowtime: SkyShowtime is a personalised subscription video on demand service where subscribers can stream content, including TV shows and movies. Complete the sign-up form to become a subscriber. See ‘What is SkyShowtime?’ and ‘Great, how do I sign-up for SkyShowtime?’ for details.
2 Eligibility: You must be a consumer aged 18 or over (or otherwise be of an age of full legal capacity in your country of residence); provide a valid email and billing address; agree to these Terms of Use; provide and maintain a valid payment method; and live in an applicable country. See ‘Who can sign-up to SkyShowtime?’ for details.
3 Price and term: Our current sign-up prices are on the SkyShowtime website at www.skyshowtime.com and, once you’ve signed up, you can also check your price per billing period and subscription term in your Account page on the SkyShowtime website. If you sign-up for a monthly billing cycle, there is a recurring monthly charge which you can stop at any point (with no cancellation fee) and your access to SkyShowtime will then stop at the end of the monthly period you've paid for (i.e., the subscription continues on 1-month billing cycles month after month unless cancelled). If you sign-up for an initial 12-month term, there is an initial charge for the first 12-month period and then, at the end of the initial 12-month period, our Contract will continue in force until cancelled and there is a recurring monthly charge each month. You can stop this recurring monthly charge at any point (with no cancellation fee) and your access to SkyShowtime will then stop at the end of the period you've paid for (i.e., after the initial 12-month period, the subscription continues on 1-month billing cycles month after month unless cancelled). Prices may change on at least 1 month’s notice with an option for you to cancel at no cost before the change takes effect. If we discover any pricing errors, we will give you the option of reconfirming your order at the correct price or cancelling it without any penalty. See ‘How much does SkyShowtime cost?’ and ‘How might the cost of SkyShowtime change?’ for details.
4 Free trials or discounted promotions: Only new subscribers are eligible for a free trial or discounted promotion. Our Contract (including the Terms of Use) will apply to all of our Promotional Offers. If you sign-up to a Promotional Offer through us, the Promotional Offer may have its own specific terms and conditions which will be made available to you before you sign-up to it (and which, once agreed or notified to you, forms part of our Contract). If you receive a Promotional Offer from a third-party, additional or separate terms and conditions from the relevant third-party may apply. Promotional Offers are available from time-to-time and, unless otherwise stated, we will not send you a reminder before the end of the free trial or discounted promotion. See ‘Free Trial Periods and Special offers’ for details.
5 Content: We provide personalised services as part of SkyShowtime. The content we provide may include on-demand content, such as movies and TV shows, and (if you live in Denmark, Finland, Norway or Sweden) linear channels. As we keep improving the viewing experience and refreshing the movies, entertainment and programming available, we may regularly replace, modify or update content at any time. See ‘What is SkyShowtime?’ and ‘How might the SkyShowtime service or content change?’ for details.
6 Changes to our Contract (including these terms): We may change our Contract (including these Terms of Use) for the reasons described in ‘How our Contract may change’ below. We will send an email to the email address you have given us at least 1 month before any changes are made, unless we need to make changes more quickly for security, legal or regulatory reasons or for any reason which is beyond our reasonable control, in which case it might not be possible to tell you in advance, but we will still try to give you as much notice as reasonably possible. You may cancel our Contract if you do not agree with the change(s). If the change takes effect before the end of the period which you’ve paid for and you are materially disadvantaged by the change, we will refund or part refund you for at least the remainder of the period which you’ve already paid for (unless you continue to use the services or relevant part of the services).
7 Technical requirements: You’ll need fast enough broadband or a mobile network to stream content from SkyShowtime. See ‘What network connection do I need to watch SkyShowtime?’ for details.
8 Device requirements: A compatible internet-connected PC, TV, phone, or other device that is registered with SkyShowtime is required. Several different devices from your household may be registered to your account. Access SkyShowtime using up to 3 devices at the same time. See ‘What devices can I use to access SkyShowtime?’, ‘How many devices can I use to access SkyShowtime?’ and ‘Can a member of my household access SkyShowtime using my account too?’ for details.
9 Kids: Content for children 12 years or under is available on a special ‘Kids profile’. Any child under 18 years of age must be supervised by, and have the permission of, their signed-up parent or guardian when watching SkyShowtime content. See ‘Can children use SkyShowtime?’ for details.
10 Cancellation: You can cancel our Contract at any time without any additional cost by turning off recurring charges before your next payment is due. Visit your Account page on the SkyShowtime website to cancel. You will not normally be given a refund, but you will continue to have access to SkyShowtime until the end of the period you've paid for (unless, for example, you cancel because of a change to SkyShowtime which has taken effect before the end of the period which you’ve paid for and you are materially disadvantaged by the change, in which case we will refund you for at least the remainder of the period which you’ve already paid for (unless you continue to use the services) (see ‘How our Contract may change’ for details). See ‘How do I end our Contract and my subscription?’ for details or visit our Help page at www.skyshowtime.com.
11 Immediate access: If you sign-up, you’ll provide your explicit agreement to receive full access to SkyShowtime content immediately. As a result, you lose any statutory right to ‘cool off’ (i.e., the statutory right to cancel and receive a refund). You may still have a contractual right to cancel as set out ‘How do I end our Contract and my subscription?’ below. See ‘A bit more detail – the legal right to cool off’ for details.
12 Contact: You can contact us by using our live chat from our Help page at www.skyshowtime.com. We also have a telephone number and email address. We’ll contact you using the email address you provided to us. See ‘How do I get in touch?’ and ‘How will SkyShowtime contact me?’ for details.
13 EU/EEA travellers: Eligible EU or EEA residents may access SkyShowtime when temporarily in another EU or EEA country. See ‘Your rights to access the content and services’ for details.
14 Account security: We have implemented technical security measures, but you must keep your log in details and password secure. See ‘Keeping your account secure’ for details.
15 Our liability: You have certain legal rights for which we do not limit or exclude our liability. However, to the full extent permitted by law, we do exclude responsibility and all liability for certain circumstances as set out in ‘Our liability to you’.
16 Our termination rights: We can cancel our Contract at any time and, if we do and you are not at fault, we will ensure that you’ll either (a) have access to SkyShowtime for the rest of the time you’ve paid for; or (b) receive a refund for at least the remaining amount that you’ve paid after the date of cancellation. See ‘Our right to cancel our Contract’ for details.
17 Privacy: Our privacy notice is at
Who is your Contract with?
Our Contract is between you and SkyShowtime Limited (“SkyShowtime”), a company registered in England and Wales.
Our company registration number on Companies House (the United Kingdom's registrar of companies) is 13770900 and our registered office is at Sky Central, Grant Way, Isleworth, Middlesex, TW7 5QD, United Kingdom (which serves as our postal address), our telephone number is [insert telephone number] and our email address is help@skyshowtime.com. Our registered VAT number is 396903941.
In our Contract, “we”, “our” and “us” are references to SkyShowtime Limited.
There may be additional terms and conditions that apply to your use of SkyShowtime from time to time. For example, if you sign-up to, or access, SkyShowtime via a third-party or with another product or service (such as through an app store or where SkyShowtime is included in a bundle or package by another TV platform or service provider), you may be required to agree to additional, or third-party, terms in connection with your use of SkyShowtime and your payment may be made to a third-party. Please take time to read any such additional terms, including with respect to payments and cancellation, carefully when they are made available to you. In case of a conflict between these Terms of Use and any such additional terms, these Terms of Use shall prevail, except: (A) where your payment is made to a third-party, in which case the relevant payment and cancellation terms of the third-party shall prevail if there is a conflict; and/or (B) where you sign-up to a Promotional Offer through us which has its own specific terms and conditions, in which case those terms and conditions for the Promotional Offer shall prevail if there is any conflict between them and any part(s) of these Terms of Use. See ‘Free Trial Periods and Special offers’ for details.
What is SkyShowtime?
SkyShowtime is a personalised subscription video on demand service. You can subscribe to SkyShowtime to stream a variety of content, including TV shows and movies. We may make content recommendations for you based on how you use the service, but you alone decide what you want to watch from the available offerings. Most content will be available in the English language and, where possible, audio and subtitles will be provided in other languages, which may not always include your local language.
In our Contract, references to SkyShowtime include the SkyShowtime website and application that allows subscribers to access digital content on-demand and associated services.
In our Contract, and on the SkyShowtime website, "service(s)" means the personalised services provided by us as part of SkyShowtime, "content" means the selection of on-demand content (including movies and TV shows) and (if you live in Denmark, Finland, Norway or Sweden) linear channels that is made available via SkyShowtime from time to time, and "device(s)" means compatible registered device(s).
Who can sign-up to SkyShowtime?
To be eligible for subscribing to SkyShowtime, you must:
1 be a consumer (by this we mean you are a natural person using SkyShowtime for your own personal use and not any commercial purpose);
2 be aged 18 or over (or otherwise be of an age of full legal capacity in your country of residence);
3 provide a billing address in your country of residence;
4 provide a valid email address that we can use to contact you;
5 agree to these Terms of Use;
6 comply with the technical requirements to watch SkyShowtime – see the ‘What network connection do I need to watch SkyShowtime’ section for more detail on this below;
7 be a resident of a country where we offer the service, namely Andorra, Albania, Bulgaria, Bosnia and Herzegovina, Croatia, Czech Republic, Denmark, Finland, Hungary, Kosovo, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain or Sweden (please note that we do not offer the service in any country other than the mainland territory of those listed in this bullet point); and
8 provide and maintain at least one valid payment method.
To be eligible for a free trial of SkyShowtime, you must meet the eligibility criteria described above and you must (unless otherwise stated in separate terms and conditions made available to you) be a new customer (i.e. a new subscriber to SkyShowtime, which means that you must not have had a SkyShowtime subscription in the past with us or with a third-party provider) – see the ‘Free Trial Periods and Special offers’ section for more detail on this below.
How much does SkyShowtime cost?
There's no sign-up fee. If you sign-up for a monthly term, there's just a monthly recurring charge (also known as a subscription fee) or, if you sign-up for an initial twelve (12) month term, there is an initial charge for the first twelve (12) month period and then, at the end of the initial twelve (12) month period, there is a monthly recurring charge, as set out on our website at www.skyshowtime.com (this includes VAT and any other fees, if applicable).
When you sign-up, you will have the option to receive immediate access to SkyShowtime and you must pay for the first term up-front (which will either be a one (1) month term or an initial twelve (12) month term, depending on which option you select for the term), and then each month after that for the upcoming month until you cancel or our Contract is otherwise terminated (please find more detail on how to cancel in the ‘How do I end our Contract and my subscription?’ section below). However, if you begin your SkyShowtime subscription with a free trial, you will make your first payment when the free trial expires. A small authorisation holding payment may be authorised by your bank of no more than [●].This small authorisation holding payment will be returned to you but could affect your available balance or credit limit. If you sign-up through a special offer, you’ll have access to SkyShowtime for the period and price you have agreed to during the sign-up process and, after (or if) your special offer expires, your access to SkyShowtime will then continue with an initial one (1) month or twelve (12) month charge (as you selected and as advised to you when you sign-up), followed by the then applicable standard monthly recurring charge month after month, unless you cancel. See the ‘Free Trial Periods and Special offers’ section for more detail on this below.
Your initial term will either be one (1) month or twelve (12) months, depending on which option you select for the term when you sign-up. Each subscription period after that initial term and also after any subsequent term before the next automatically recurring charge is one (1) month (unless cancelled) (i.e., after either the initial one (1) month or twelve (12) month term, the subscription continues on subsequent one (1) month billing cycles month after month unless cancelled). You may cancel our Contract and your subscription for any reason by cancelling your subscription’s recurring charge at any point with no additional cost or cancellation fee and your access to SkyShowtime will then stop at the end of the period you've paid for.
All our sign-up prices are set out on the SkyShowtime website at www.skyshowtime.com and may change from time to time on at least one (1) month’s notice and on giving you an opportunity to cancel without any penalty or cost as further described in the ‘How might the cost of SkyShowtime change?’ section below. Our subscription prices include VAT and any applicable sales tax and fees. Once you’ve signed up, you can check your current total subscription price per billing period for SkyShowtime in your Account page on the SkyShowtime website. Our prices cover the total costs for access to SkyShowtime services for the term you select when you sign-up. However, your internet service provider and/or mobile phone provider may charge you additional fees on the data transfer necessary to use SkyShowtime services (for more information, please refer to the ‘What network connection do I need to watch SkyShowtime?’ section below).
Pricing errors are rare but may happen, and these may not always be obvious. If we discover any errors in any prices quoted for SkyShowtime, we will contact you as soon as we reasonably can to let you know and will give you the option of reconfirming your order at the correct price or cancelling it without any penalty. If we have made a mistake when giving the price, it does not limit your rights in respect to SkyShowtime, nor our responsibility for such a mistake.
A bit more detail – cost
By clicking the button and/or checkbox which confirms your sign-up to SkyShowtime, your payment, your agreement to these Terms of Use and your request for the immediate provision of SkyShowtime, you agree that a payment will be taken on the day you sign-up using the debit or credit card details or other payment details you have provided (except if you sign-up for a free trial) as the method of payment, and your subscription to SkyShowtime will start straightaway. You’ll have to provide your payment details (such as your credit or debit card, PayPal, Apple Pay or Google Pay details) when you sign-up for SkyShowtime service. As part of the sign-up process, you will be required to explicitly agree to us saving your payment details for later payments. For some payment methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your payment method. Local tax charges may vary depending on the payment method used. Check with your payment method service provider for details.
Your subscription to SkyShowtime includes auto-enrolment into an ongoing monthly subscription plan after your initial one (1) month or twelve (12) month term ends. Therefore, your subscription will automatically continue at the end of your initial one (1) month or twelve (12) month term (until cancelled) with one month billing cycles (i.e., the subscription continues after the initial one (1) month or twelve (12) month term on one (1) month billing cycles month after month unless cancelled). You'll continue to pay for and have access to SkyShowtime, month after month, in accordance with these Terms of Use, unless you cancel. When you cancel, you’ll have access until the end of the period you have paid for. If you sign-up through a free trial, payment won’t be taken from you until the free trial expires (unless you cancel our Contract and your subscription before the end of the free trial). However, a small authorisation holding payment of no more than [●] may be authorised by your bank.This small authorisation holding payment will be returned to you but could affect your available balance or credit limit. For more details on the payment details we require when you sign-up through a free trial please see the ‘Free Trial Periods and Special Offers’ section below. If you sign-up through a special offer, you’ll have access to SkyShowtime for the period and price you have agreed to and, after (or if) your special offer expires, your access to SkyShowtime will then continue with an initial one (1) month or twelve (12) month charge (as you selected and as advised to you when you sign-up), followed by the then applicable standard monthly recurring charge month after month, unless you cancel – see the ‘Free Trial Periods and Special offers’ section for more detail on this below.
You must have a continuous payment method set up for SkyShowtime while your subscription is active, which will be used to take your payment on or around the date stated when you sign-up (and as confirmed in the confirmation email sent to you after you sign-up). This will allow payment to be automatically taken for your subscription from your nominated payment method. Payments will be made in advance to cover the period of time that you will have access to SkyShowtime (i.e. one (1) month or initial twelve (12) months, depending on which option you select for the term), and we will tell you the amount that will be debited per billing period (this will be made available to you when you sign-up and will be in your sign-up confirmation email sent after your initial purchase order when you set up your continuous payment method for SkyShowtime and, if prices change, it will be set out in the price change notification email). You can also check your payment details in your Account page on the SkyShowtime website. You must ensure that you provide, and maintain, accurate and up-to-date payment information for SkyShowtime. You may adjust your payment method by logging in to your Account page on the SkyShowtime website. For queries on your payment date, please contact our customer team through the live chat on the SkyShowtime website or through email or telephone as set out in the ‘How do I get in touch?’ section below. For information on how we process personal data, please read our privacy notice at [insert link to privacy notice].
The payment currency of the SkyShowtime service is the official currency of your country of residence where we offer the service (“Default Currency”). If you enter payment details which allow payment in a currency other than the Default Currency, the amount of the transaction will be converted to the Default Currency. The exchange rate set by [YOUR CARD ISSUER BANK/ACQUIRER BANK/OUR PAYMENT SERVICE PROVIDER] is used for this currency conversion and the currency conversion will take effect on the business day that the transaction is received by this entity. Please note that changes in the exchange reference rates take effect immediately and you assume this potential currency risk (i.e., if the exchange rate changes meaning that the recurring charge becomes more expensive, you have to pay the more expensive amount or if it becomes cheaper, you have to pay the cheaper amount) between the time of the payment made until the transaction has been received by this entity. We do not charge any fee or mark-up for currency exchange.
We will give you at least one (1) month’s notice and allow you to cancel without any penalty or additional cost if there are any price changes – please see the section ‘How might the cost of SkyShowtime change?’ for more detail on this below. We may, subject to providing at least one (1) month’s notice and allowing you to cancel without any penalty, change the price of your subscription for any reason – to implement this we would need to alter the instructions sent to your debit or credit card or other payment instrument by providing them with the updated price.
We may use third-party Payment Service Providers (“PSP”) to collect payments from you on our behalf. During the sign-up process, you'll need to provide the information needed by us or our appointed PSP to collect payments. You must ensure you provide us with the correct details and must only use your own credit or debit card issued in your own name (or a credit or debit card that you are authorised to use). You agree to and authorise us or our appointed PSP to collect payments from you on our behalf. For information on how your personal data is processed by the PSP, please refer to the PSP’s privacy notice and our privacy notice is at [insert link to privacy notice]. If a payment fails, further attempts at collection will be made until payment is received (if we are carrying out the billing, we will send you email notifications and try to collect the payment every other day until payment is received for a 30-day period (i.e., if relevant, we will make a maximum of 15 attempts for payment)). We will not seek a part payment. Your access to SkyShowtime may be suspended until payment is received. You can cancel your authority for us to charge your nominated payment method through your Account page on the SkyShowtime website and your SkyShowtime subscription will be deactivated at the end of the period for which you’ve paid.
When registering a debit or credit card as a payment method, it is possible that the PSP may validate the registered card and, to do this, an additional fee may be deducted from your credit or debit card at your expense according to the terms of the particular PSP.
Free Trial Periods and Special Offers
Free or discounted promotional periods for the service may be available from time to time at our discretion, enabling new subscribers to subscribe to the service either without paying a recurring charge or for a reduced recurring charge during the relevant promotional period (“Promotional Offers”). Promotional Offers may be made available by us or as part of a third-party promotion. Our Contract (including the Terms of Use) will apply to all of our Promotional Offers. If you sign-up to a Promotional Offer through us, the Promotional Offer may have its own specific terms and conditions which will be made available to you before you sign-up to it (and which, once agreed or notified to you, forms part of our Contract). If you receive a Promotional Offer from a third-party, additional or separate conditions from the relevant third-party may apply. Promotional Offers are personal, cannot be transferred, may only be used once, cannot be redeemed for cash, and may not be combined with other Promotional Offers. We will make available to you information about the length and price (if any) of a Promotional Offer, how it can be redeemed and any restrictions which apply when you sign-up to it. Unless otherwise stated, Promotional Offers are only available to new subscribers who have not had a SkyShowtime subscription in the past either with us or with a third-party provider. If you have previously received the benefit of a Promotional Offer, you may not be entitled to receive a further Promotional Offer. You may cancel your subscription at any time during your Promotional Offer by managing your Plans & Payments in your Account page on the SkyShowtime website, as described in the ‘How do I end our Contract and my subscription?’ section below. If you cancel your subscription during your Promotional Offer, you will not receive any refund, but you are entitled to continue using SkyShowtime until the end of your Promotional Offer period.
IMPORTANT: You’ll have to give us your payment details when you sign-up to a Promotional Offer (as set out above). If you do not cancel before the end of the Promotional Offer, following the end of the Promotional Offer you will be charged to your chosen payment method an initial one (1) month or twelve (12) month charge (as you selected and as advised to you when you signed-up), followed by the then applicable standard monthly recurring charge month after month (unless you cancel). Unless otherwise stated, we will not send you a reminder before the end of the Promotional Offer. The initial one (1) month or twelve (12) month charge and the then applicable standard monthly recurring charge that you pay following the Promotional Offer will be made available to you when you sign-up to the Promotional Offer.
If you sign-up to a Promotional Offer through us which has its own specific terms and conditions (made available to you before sign-up), those specific terms and conditions for the Promotional Offer shall prevail if there is any conflict between them and any part(s) of these Terms of Use.
Great, how do I sign-up for SkyShowtime?
Signing-up is straightforward. Once you're ready and you’ve read these Terms of Use, simply go to www.skyshowtime.com, follow the instructions to complete the sign-up form and click the button which confirms your sign-up to SkyShowtime, your payment and your agreement to these Terms of Use. Please read the information carefully on the sign-up form, as it forms part of our Contract.
When you sign-up, you will be asked to provide certain information including your first and last names, your email address and your payment details. You must provide us with, and maintain for the duration of our Contract, accurate, up-to-date, valid and complete contact and payment details (including a valid email address). We may seek to verify the accuracy of the details you give us. For more information, please see the section below on ‘How we use your personal information’.
We are not liable for the completeness, true nature, validity or correctness of any data you enter when signing-up to SkyShowtime. If you mistyped, omitted or entered any data incorrectly during sign-up, you can correct and complete your entries and choices before submitting your sign-up request by clicking the appropriate button or by ticking the appropriate checkbox on our website. Alternatively, you can contact us through the live chat on the SkyShowtime website or through email or telephone as set out in the ‘How do I get in touch?’ section below.
After you fill in all the required information, you will be asked to confirm that you have read these Terms of Use and our privacy policy and that you agree with these Terms of Use and/or any other terms made available to you before sign-up (if applicable). By signing-up to SkyShowtime, you confirm your agreement to these Terms of Use our Contract is formed.Right after you sign-up to SkyShowtime, we will send to you an email (to the email address you provided us with) confirming your sign-up and the entry into our Contract.
How might the cost of SkyShowtime change?
We may change our prices from time to time. Reasons why we may increase our prices include:
1 we improve or enhance our services;
2 the cost to us of providing the services increases (such as when we have to pay third-parties more for their content or due to changing economic conditions (such as currency fluctuations, inflation or tax changes));
3 we introduce new programmes, content and services;
4 we change the way we structure our services;
5 we invest in improving our customer support;
6 after there has been an introductory lower price in effect;
7 other costs associated with running our services increase; or
8 there was an obvious error related to the prices.
We provide our services on an ongoing basis and we cannot foresee what may change in the future. This means we may increase our prices for reasons other than those set out above.
If we increase our prices, we will send you an email using the email address you have given us at least one (1) month in advance of the price increase. If you do not agree to the price change, you have the option to cancel your subscription and terminate our Contract without incurring any additional cost before the price increase takes effect by managing your Plans & Payments in your Account page on the SkyShowtime website. If you cancel, the cancellation will take effect at the end of the period which you’ve paid for. The email to the email address you have given us will remind you of this. If you don’t cancel within the notice period of at least one (1) month, your subscription to SkyShowtime will continue and the next payment taken for your subscription after the price increase takes effect will be at the new price. To avoid doubt, you expressly agree that your failure to cancel our Contract and your subscription within the notice period of at least one (1) month will constitute your valid consent and agreement to the applicable price increase that we send you an email about.
How might the SkyShowtime service or content change?
We aim to continually improve the viewing experience of all our users. As such, SkyShowtime and its content may be replaced, modified or updated regularly from time to time in the future – that means on any given day, week or month, fresh and exciting movies, entertainment and programming may become available and other movies, entertainment shows, and programming may stop being available. Changes, modifications or updates to the content and other changes to the appearance of our website should not be considered as modifications brought to our Contract or to SkyShowtime as a service, unless applicable law requires otherwise. We don’t guarantee the continued availability of any particular programme or content. The content available for you to watch may also vary by geographical location (for more detail on this please see the ‘Your rights to access the content and services’ section below).
From time to time, we might change, modify or update the software, services, features or functionality that are available via SkyShowtime. So, you should check the SkyShowtime website and service itself regularly for details of what's available. If such a change materially affects the functionality of the SkyShowtime services provided, we’ll send an email to the email address you have given us at least one (1) month before the change takes effect so that – if you want to – you can cancel without any cost before the change takes place. To cancel, you must sign in and visit your Account page at www.skyshowtime.com. For more information on cancellation, visit our Help page at www.skyshowtime.com. If you cancel, your subscription will stop at the end of the period which you’ve already paid for. If you don't cancel your subscription after we've emailed the email address you have given us and before the change takes place (as set out above), and you continue to use the service, we'll take that as your acceptance of the amended service. Any changes that amend our Contract will be emailed to the email address you have given us as specified in the ‘How our Contract may change’ section below.
In some cases, it might not be possible to tell you in advance about changes. For example, if an urgent change is required for security reasons, or due to a request or demand or threat of action from a regulatory authority or other third-party, or for any other reason which is beyond our reasonable control (also known as a ‘force majeure’ event). For material changes, we will give you as much notice as possible. You may always cancel without any cost if you are unhappy with a change by visiting your Account page at www.skyshowtime.com/myaccount. For more information on cancellation, visit our Help page at www.skyshowtime.com. If you are materially disadvantaged by the change, we may issue you with a refund or part refund for at least the remainder of the period which you've already paid for unless you continue to use the services or relevant part of the services.
The content available on SkyShowtime is supplied by third-parties. The availability of this content may therefore be outside our control, and we may be unable to make certain programmes available via the service, or we may be unable to show certain content on certain devices. We'll use reasonable efforts to notify you in advance (via the SkyShowtime website, within the service or by sending you an email to the email address you have given us) about device restrictions and the unavailability of certain content. This provision does not limit your rights in respect to SkyShowtime, nor our liability under applicable law.
How our Contract may change
We can change or add to our Contract (including these Terms of Use) at any time if it is reasonably necessary for any of the following reasons:
1 we change, alter, improve or add to any of our services;
2 we intend to change the way we structure our services;
3 we change the way we provide our services (for example, we develop new technology to provide you with a better experience);
4 to help improve the security and operation of our technical infrastructure (for example, to prevent misuse of our digital content platform);
5 we reorganise the way we structure or run our business;
6 to introduce new charges where the cost of running our service increases;
7nfor valid legal or regulatory reasons; or
8 to make our Contract clearer or easier to understand or to have all our customers on the same contracts or Terms of Use.
In addition, we provide the services on an ongoing basis, and we cannot foresee what may change in the future. This means we may make changes or additions to our Contract for reasons other than those set out above.
If we make any changes to our Contract, we’ll send an email to the email address you have given us at least one (1) month before the change takes effect (unless the immediately subsequent sentence applies) so that – if you want to – you can cancel our Contract and your subscription without any cost before the change takes place. However, if we need to make changes more quickly for security, legal or regulatory reasons or for any reason which is beyond our reasonable control (also known as a ‘force majeure’ event), it might not be possible to email the email address you have given us in advance, but we will still try to give as much notice for the email as reasonably possible.
If you do not agree with the change(s), you may – if you want to – cancel our Contract and your subscription in accordance with the instructions included in that email before any such changes come into effect. If the change takes effect before the end of the period which you’ve paid for and you have cancelled and you are materially disadvantaged by the change, we will refund or part refund you for at least the remainder of the period which you’ve already paid for (unless you continue to use the services or relevant part of the services). If you don't cancel our Contract and your subscription after we've sent an email to the email address you have given us and before the change takes place, and you continue to use the service, we'll take that as your complete acceptance of the amended Contract.
The most up to date version of the Terms of Use will be available on the SkyShowtime website. When we send an email to the email address you have given us noting that our Contract is changing we recommend that you print the latest version for your records.
What network connection do I need to watch SkyShowtime?
You need broadband or a mobile network to stream content from SkyShowtime. You'll need a fast enough line or mobile connection speed and an adequate broadband data allowance. Remember that your streaming rates depend on network load in the home and could be affected by other users using the broadband connection at the same time. The quality of the SkyShowtime service and the availability of content in HD may be affected by your network connection and some features may be unavailable with connections below certain speeds. Please check with your broadband or mobile network provider for information on possible data usage charges, speeds or restrictions. We are not responsible for any broadband or mobile service not provided by us and you should contact your provider if you experience issues with it.
Use of SkyShowtime will normally count towards any usage limits that apply to your broadband service or monthly mobile data allowance. You'll be responsible for all costs charged by your mobile network and broadband provider. Remember that streaming audio-visual content can use up a lot of data, so if your package doesn't give you unlimited downloads you need to check that you have an adequate monthly data allowance.
What devices can I use to access SkyShowtime?
To use SkyShowtime, you will need to use an internet-connected personal computer, TV, smart mobile phone, or other device that continues to meet the system and compatibility requirements that are set out from time to time at: [insert weblink].
Certain services or content may not be available on all devices. For more information on the availability of certain services or content on devices, please visit our Help page at www.skyshowtime.com. As new operating systems are introduced, we may stop supporting older versions. This means that to continue using the service you may need to update the software on your device from time to time. If you fail to install any necessary updates on your device in a timely manner, we are not responsible for any error or failure in SkyShowtime service caused by such failure to install an available software update. This does not limit or exclude our liability under the applicable law.
From time-to-time device manufacturers or the provider of the device operating system may impose changes that limit or restrict your use of SkyShowtime on that device. If this happens, we'll try to send an email to the email address you have given us in advance regarding these changes, but as we have no control over these manufacturers and providers it may not always be possible to do so.
For security reasons and to protect the rights of our content partners SkyShowtime may not be supported on a device where limitations included within the device operating system have been removed or tampered with (this is sometimes called 'jailbreaking').
How many devices can I use to access SkyShowtime?
Whilst you may register several different devices from your household to your SkyShowtime account, you may only access SkyShowtime using a maximum of 3 devices at the same time. We do this to help to ensure that use of the SkyShowtime services remains exclusively for private (not commercial) purposes. For more details, please visit our Help page at www.skyshowtime.com
Can a member of my household access SkyShowtime using my account too?
Individuals living in the same household as you may access your SkyShowtime account with your permission. You remain responsible for any activity (including activity by any members of your household) on your SkyShowtime account by persons to whom (either directly or indirectly) you have made the account and/or your password available (except for any activity which is caused by SkyShowtime or its representatives or contractors).
Can children use SkyShowtime?
Individuals under eighteen (18) years of age (i.e., without full legal capacity) may not have a SkyShowtime account, but can use the service with the permission of, and under the supervision of, their parent or guardian. We allow signed-up parents or guardians to create a separate profile for children under eighteen (18) years of age who cannot establish an account themselves. There is a special ‘Kids profile’ with content for children twelve (12) years of age or under.
How do I end our Contract and my subscription?
You can turn off recurring charges (also known as automatic renewal) to stop future recurring charges at any time without any additional cost or cancellation fee before your next recurring payment is due to start. The amount you have already paid for the already renewed period will not normally be refunded (unless, for example, you cancel because of a change which has taken effect before the end of the period which you’ve paid for and you are materially disadvantaged by the change, in which case we will refund you an amount which is at least in proportion to what has been provided up until you cancel (see the ‘How our Contract may change’ section above)). To cancel our Contract and your subscription to SkyShowtime, please visit your Account page on the SkyShowtime website or send us an email regarding your cancellation to help@skyshowtime.com. We will send you an email confirming your cancellation. If you pay a third-party to access SkyShowtime (such as where SkyShowtime is included in a bundle or package by another TV platform or service provider), you should follow the instructions from that third-party to cancel. When you stop SkyShowtime from automatically charging you (which will stop your subscription from continuing), you'll continue to have access to SkyShowtime until the end of the period you've paid for (i.e. your 'usage period') but your subscription will not continue in force after that period and our Contract will terminate (i.e. your subscription won’t be automatically renewed). Unless provided otherwise, we do not refund or credit you for any partially used period that you’ve already paid for.
For more information on cancellation, visit our Help page at www.skyshowtime.com.
Remember, once your access to the service stops, you won't be able to watch anything via SkyShowtime including anything you have downloaded and that you haven't finished (or started) watching. If you stop the service, you can always re-activate it on your account at a later date.
If you're unable to use SkyShowtime for reasons beyond your control (like a fault with your line, or your broadband speed isn't sufficient), please let us know as soon as possible. We may give you a refund for the relevant amount if the reason you’re unable to use SkyShowtime is our fault (e.g., if we have breached either our Contract or any legal duty of care owed by us to you). For more details on our liability to you, please see the section below on ‘Our liability to you’.
Please see the ‘A bit more detail – the legal right to cool off’ section below for information on your statutory right to ‘cool off’.
A bit more detail – the legal right to cool off
When you sign-up, we ask you for your explicit agreement to receive access to SkyShowtime immediately (i.e. during your statutory cancellation period) and that you acknowledge that by agreeing to this you lose your legal right to cancel and receive a refund without giving any reason within 14 days (or, if you live in Bosnia and Herzegovina, 15 days) of concluding our Contract (often known as a "cooling off period" or “right of withdrawal”).
If we do not obtain your agreement to receive full access to SkyShowtime immediately, you will not receive access to SkyShowtime content immediately. If you have any concerns or questions, you can contact us using the details as specified in the ‘How do I get in touch?’ section below.
How do I get in touch?
You can get in touch with us, submit complaints or request information about SkyShowtime and its services through live chat or Contact Form from our Help page at www.skyshowtime.com. Alternatively, you can get information via our telephone number at [●] or contact us by our email address at help@skyshowtime.com.
To resolve any complaints, we will act reasonably, and we will aim to assess, and resolve, your complaint within a reasonable timeframe.
How will SkyShowtime contact me?
If we need to contact you (including to give 'notice' as described in these Terms of Use), we'll usually do so via email, but may also send messages via the SkyShowtime website, a notification within the service, an instant payment notification (IPN) or a notice 'pushed' to your device – if you allow push notifications on your device – (or any other method we notify you of).
Notifications will be deemed to have been delivered on the day they're sent, provided we haven't received a failed delivery notice, in which case we'll send a notice via the SkyShowtime website (which you should check regularly) and they'll be deemed sent the day after they appear on the SkyShowtime website.
We'll send notices to you using the contact details you've given us, so please make sure you've provided us with accurate contact details and keep us up to date if they change.
Your rights to access the content and services
You may only use and access the content and some services in your country of residence and, if your country of residence is in the European Union (“EU”) or the European Economic Area (“EEA”) and you are eligible for cross-border portability of online content services under the EU Portability Regulations, when temporarily present in another EU or EEA country.
Please note that, whilst we will not reduce the quality of your access to the content and some services when you are temporarily away from your home residence in another EU or EEA country, the quality of delivery can be affected because of factors beyond our control (such as differing infrastructure standards, Wi-Fi connections and mobile connection speeds).
We may verify your country of residence to determine your eligibility for cross-border portability under the EU Portability Regulations using means such as (a) your payment details; (b) an internet or telephone service supply contract or any similar type of contract; (c) a declaration confirming your address; and (d) an internet protocol (IP) address check. As part of these verification checks, we may request certain necessary information from you. If you fail to provide this information so that we cannot verify your country of residence, we may prevent you from using and accessing the SkyShowtime content and services when abroad. If you provide inaccurate information about your country of residence, we may cancel our Contract with you in accordance with the ‘Our right to cancel our Contract’ section below. For more details on eligibility, please see our Help page at www.skyshowtime.com.
You may only use the services and content in the ways expressly authorised in our Contract (as updated from time to time). You can only access the services and content for your personal, non-commercial and non-professional use. You must follow our reasonable instructions and requirements in relation to how you use the service and content.
Some examples of the things you mustn't do:
1 Copy, rent, sell, reproduce, publish, republish, post, broadcast, frame, transmit the services or content (or any part of them), or make them available to the public, or authorise or assist anyone else to do so, except as permitted by applicable law.
2 Make any direct or indirect charge for watching or using any part of the services or content.
3 Show any of the content or any part of the services in public to an audience, even if no direct or indirect charge is made.
4 Access or use the services or content for any improper or unlawful purpose or allow anyone else to do so.
5 Alter, cover, modify or remove any graphics, logos or other on-screen text or images appearing on any content.
6 Share your login details with others beyond your household, access or attempt to access the accounts of other SkyShowtime users (other than members of your household), or tamper with the services’ security measures.
All content on and made available via the service – including without limitation the content and all other text, software, scripts, graphics, photographs, sounds, music, videos, animations, interactive features and the like, and the trademarks, service marks and logos contained therein – are owned by or licensed to us. You are granted no rights in or to the foregoing content (or the intellectual property rights therein), save for the limited right to use the service and access the content for the duration of your subscription in accordance with our Contract.
Certain content may be available for temporary download, up to a maximum number of total downloads (which shall be set out for you on our Help page at www.skyshowtime.com), for offline viewing on certain permitted devices. Downloaded content is subject to viewing in certain countries and within a particular time period. For more information on downloading certain content on devices, please visit our Help page at www.skyshowtime.com.
Keeping your account secure
You're responsible for the security and proper use of your log in details and password, and all activities of your additional users including purchases. We will not be responsible for losses suffered by you where your password or other account details are used by someone else, to whom (either directly or indirectly) you have made such account and/or password available to access SkyShowtime (except for where the loss is caused by SkyShowtime or its representatives or contractors). If you know or suspect that your username or password has been compromised, or you suspect or become aware of any other breach of security, you must tell us immediately by emailing help@skyshowtime.com, and you must also ensure that any such username and password is changed as soon as possible. If we believe that there's been, or is likely to be, a breach of security we may suspend usernames or passwords and require that they're changed. We may also restrict your use of all or any part of the service.
We apply the following technical security measures to protect your information and the safety and security of the SkyShowtime service:
1 data security measures as required by applicable data protection legislation,
2 password-protection,
3 email verification, and
4 a separate ‘Kids profile’ for children 12 years of age or under.
Our right to cancel our Contract
We can cancel our Contract with you (or any part of it) at any time. If we cancel your Contract (or any part of it) after you’ve paid a recurring charge to use the service and you are not at fault (please see the next paragraph for examples of where you would be at fault), we will ensure that you’ll either (a) have access to the service for the remainder of your usage period; or (b) receive a refund for at least the remaining amount that you’ve paid after the date of cancellation if you don’t have access to the service. We will process any refunds in reasonable time. In any event, we will send an email to the email address you have given us, and we will ensure that your subscription won’t automatically continue at the end of your usage period (i.e. it won’t be automatically renewed).
In any event, we may immediately suspend or restrict your use of all or any part of the services and/or content without refunding or compensating you for the following reasons:
1 you fail to make a payment you owe us or if your payment method fails;
2 you breach our Contract, although for non-serious breaches we will first give you an opportunity to put things right, which you will need to do within 14 days;
3 we suspect or believe that you've committed or may be committing any fraudulent activity against us or against any other person or organisation through your use of the service or content;
4 you provide us with inaccurate information about your country of residence so that we cannot verify it in accordance with the EU Portability Regulations;
5 you have acted towards our staff or agents in a way which we reasonably consider is inappropriate or unacceptable and sufficiently serious to justify restricting or ending your use of our service; or
6 it's not reasonably avoidable due to technical or operational reasons which are beyond our reasonable control to keep providing you with our services
In such case we will send an email to the email address you have given us. In some cases, it might not be possible to send you the email in advance, but we will aim to send the email to the email address you have given us with at least seven (7) days' notice. You have the right to respond to SkyShowtime's decision and raise a complaint with us.
To avoid doubt, if we suspend or restrict your use of the services and/or content for any reason, we will stop future payments being taken (which involves us ensuring that your subscription won’t be automatically renewed).
Our liability to you
You have certain rights under the law and there are certain matters for which we are not permitted to limit or exclude our liability to you. For example, we cannot exclude our liability to you for supplying digital content or digital service that you have paid for that is not of satisfactory quality or fit for purpose, or that does not match its description, or performing a service without reasonable care and skill. Nothing in our Contract shall affect these rights or any such liability that we may have to you.
For more information about your legal rights, please refer to your local consumer regulator, local consumer information organisation and/or your local consumer protection laws. [If you live in the Czech Republic, visit https://www.coi.cz/ for details of the Czech Trade Inspection, the competent regulatory authority.] [If you live in Hungary, visit https://fogyasztovedelem.kormany.hu/#/fogyasztovedelmi_hatosag for details of the Hungarian consumer protection authority (government office), https://gvh.hu/en for the Hungarian Competition Authority and https://bekeltetes.hu/ for the Hungarian arbitration body.] [If you live in Montenegro, visit https://www.potrosac.me/ for details of the Inspection Services Division (Uprava za inspekcijske poslove), the competent authority.] [If you live in Serbia, visit https://mtt.gov.rs/ for details of the Ministry of Trade, Tourism and Telecommunication (Ministarstvo Trgovine, Turizma i Telekomunikacija), the competent authority.] [If you live in Romania, visit https://anpc.ro/ or call +40213076766 for details of The National Authority for Consumer Protection (‘CONSUMER PROTECTION - A.N.P.C.’ / ‘PROTECTIA CONSUMATORILOR – A.N.P.C.’), the competent authority.] [If you live in Slovakia, visit https://www.soi.sk/sk/Kontakt.soi for details of the Slovak Trade Inspection or call 0042124854 7019 for the Consumer Protection Department of the Ministry of Economy.]
If any malfunction, outage or other deficiency arises, you should let us know as soon as possible after you identify it so that we can look into it. If we are at fault and it is reasonably remediable, we will attempt to remedy such malfunction, outage or other deficiency.
To the full extent permitted by law, we exclude responsibility and all liability for:
1 any losses that were not foreseeable (e.g., it was not an obvious loss or damage) to you and us when you signed up to use SkyShowtime,
2 any losses that are not a result of our non-performance, improper performance or caused by our breach of our Contract or any legal obligation owed by us to you,
3 any business losses or losses to individuals who are not consumers,
4 any use of SkyShowtime which isn't authorised by us or is contrary to our Contract,
5 ending, suspending or restricting the services or content or any part of the services or content in accordance with our Contract,
6 any delay, failure, act or default in relation to the provision of the services and the content caused by events outside our reasonable control (also known as a ‘force majeure’ event). Such events outside our reasonable control (also known as a ‘force majeure’ event) include, in particular, severe weather conditions, epidemic, pandemic, civil disorder, terrorist activity, war and government action,
7 errors, viruses or bugs present in or arising from your use of the service,
8 incompatibility of the service or content with any other software or hardware (including compatible registered devices) which is outside our reasonable control,
9 any damage to devices or content that belong to you where such damage would not have been caused if you had followed our reasonable instructions,
10 any act or default of any third-party supplier or provider, device manufacturer or provider of a device operating system, which are beyond our reasonable control, and
11 any losses or damages (including damage to a device or other digital content belonging to you and caused by us where we have failed to exercise reasonable care and skill) incurred by you that exceed the total amount you have paid to us for SkyShowtime.
Nothing in our Contract will in any way limit or exclude any party's liability for (i) death or personal injury, (ii) fraud or (iii) any legal responsibility that cannot be limited or excluded by law applicable in your jurisdiction regarding our Contract.
To the full extent permitted by law, we do not guarantee, represent or warrant that the SkyShowtime service will be provided uninterrupted, error free, or virus free. Whilst we use reasonable endeavours to correct any errors or omissions as soon as practicable once they have been brought to our attention, we do not promise that the information on SkyShowtime website or service will be free from errors or omissions. The above provisions do not limit SkyShowtime’s liability for a failure to perform or for improper performance of our obligations under our Contract.
We strongly recommend that you install virus protection software on your device(s).
By signing-up to use SkyShowtime, and using any part of the services and content, you agree that you'll be responsible for your actions and omissions and (other than where such persons access your account as a result of our default) for the actions and omissions of anyone using the services using your account, to whom (either directly or indirectly) you have made such account and/or password available (except for any activity which is caused by SkyShowtime or its representatives or contractors). The SkyShowtime services may include links to third-party websites, ads or offers not owned or controlled by us – we're not responsible for these websites, ads or offers.
How we use your personal information
For information on how we process your personal data (including after you cancel) and who we share it with, please read our privacy notice at [insert link to privacy notice].
Last few legal bits
Any part of our Contract (including these Terms of Use) found to be unenforceable will be treated as deleted and the remainder of our Contract will continue to govern the relationship between us and you.
Our Contract is concluded via the SkyShowtime website by means of electronic communication. You bear your own costs related to such electronic communication. We do not use any premium-paid telephone numbers.
Dutch law governs your use of SkyShowtime, our Contract (including these Terms of Use) and any dispute arising out of them, but, if you reside in the EU [or North Madeconia], you also enjoy the protection of any applicable mandatory protections given to you by the laws of your country. Any dispute under our Contract can be dealt with by the non-exclusive jurisdiction of the relevant courts of the Netherlands, as otherwise agreed between us, or, if you reside in the EU [or Bosnia and Herzegovia], the courts of the part of the EU [or Bosnia and Herzegovia] in which you live. To avoid doubt, our Contract does not interfere with the rights you are entitled to according to the mandatory consumer protection laws and regulations in your country of residence. We will try to resolve any disputes with you efficiently.
If you are a consumer residing in the EU and you consider that the SkyShowtime service is defective or otherwise deviates from our Contract, you have rights in accordance with the mandatory consumer law in your territory (which may include being able to request rectification or substitution). You may also have the right under such mandatory consumer law to request a price deduction or cancellation (if, for example, the defect is of significant importance). Please note that a claim due to a deficiency in the SkyShowtime service may be statute-barred (i.e., time-limited) if it is not presented within a certain time period (unless exemptions apply under mandatory law). For more information about your legal rights, please refer to your local consumer regulator, local consumer information organisation and/or your local consumer protection laws. [If you live in the Czech Republic, visit https://www.coi.cz/ for details of the Czech Trade Inspection, the competent regulatory authority.] [If you live in Hungary, visit https://fogyasztovedelem.kormany.hu/#/fogyasztovedelmi_hatosag for details of the Hungarian consumer protection authority (government office), https://gvh.hu/en for the Hungarian Competition Authority and https://bekeltetes.hu/ for the Hungarian arbitration body.] [If you live in Montenegro, visit https://www.potrosac.me/ for details of the Inspection Services Division (Uprava za inspekcijske poslove), the competent authority.] [If you live in Serbia, visit https://mtt.gov.rs/ for details of the Ministry of Trade, Tourism and Telecommunication (Ministarstvo Trgovine, Turizma i Telekomunikacija), the competent authority.] [If you live in Romania, visit https://anpc.ro/ or call +40213076766 for details of The National Authority for Consumer Protection (‘CONSUMER PROTECTION - A.N.P.C.’ / ‘PROTECTIA CONSUMATORILOR – A.N.P.C.’), the competent authority.] [If you live in Slovakia, visit https://www.soi.sk/sk/Kontakt.soi for details of the Slovak Trade Inspection or call 0042124854 7019 for the Consumer Protection Department of the Ministry of Economy.]
Please contact us directly using live chat or Contact Form in our Help page at www.skyshowtime.com in the first instance so that we can try to resolve your complaint in accordance with our procedure for resolving complaints as described in our FAQs on the Help page at www.skyshowtime.com. Alternatively, you can get information via our telephone number at [●] or contact us by our email address at help@skyshowtime.com. If we have your email address, we will provide you with an email confirmation of your complaint. We aim to respond to your complaint within 15 working days of receiving it. If we are unable to resolve your complaint and you live in the European Union, you may want to contact the alternative dispute resolution or out-of-court settlement procedure (if any) operational in your country of residence or use the EU’s Online Dispute Resolution Platform at http://ec.europa.eu/consumers/odr. Furthermore, as a consumer, you have the right to lodge complaints with the local consumer protection regulator, competent authority or arbitration body in your country of residence. [If you live in the Czech Republic, visit https://www.coi.cz/ for details of the Czech Trade Inspection, the competent regulatory authority and https://www.coi.cz/informace-o-adr/ for the out-of-court settlement procedure before the Czech Trade Inspection.] [If you live in Hungary, visit https://fogyasztovedelem.kormany.hu/#/fogyasztovedelmi_hatosag for details of the Hungarian consumer protection authority (government office), https://gvh.hu/en for the Hungarian Competition Authority and https://bekeltetes.hu/ for the Hungarian arbitration body.] [If you live in Montenegro, visit https://www.potrosac.me/ for details of the Inspection Services Division (Uprava za inspekcijske poslove), the competent authority.] [If you live in Serbia, visit https://mtt.gov.rs/ for details of the Ministry of Trade, Tourism and Telecommunication (Ministarstvo Trgovine, Turizma i Telekomunikacija), the competent authority.] [If you live in Romania, visit https://anpc.ro/ or call +40213076766 for details of The National Authority for Consumer Protection (‘CONSUMER PROTECTION - A.N.P.C.’ / ‘PROTECTIA CONSUMATORILOR – A.N.P.C.’), the competent authority.] [If you live in Slovakia, visit https://www.soi.sk/sk/Kontakt.soi for details of the Slovak Trade Inspection or call 0042124854 7019 for the Consumer Protection Department of the Ministry of Economy.]
If we do not insist immediately that you do anything you are required to do under our Contract, or if we delay in taking steps against you in respect of your breach of our Contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. Also, if we take certain steps against you, this will not limit our right to take any other steps against you that we consider appropriate to defend our rights or those of any other person.
These Terms of Use are available in the English language and the official local languages of each of the countries where we offer the service. Our communication with you and information regarding the SkyShowtime service (including customer support) will be in a local language of your country of residence (unless you request it to be in English). By agreeing to these Terms of Use, you hereby acknowledge and accept that the SkyShowtime content may not be available in your local language.
The latest version of these Terms of Use is available on the SkyShowtime website.
Our Contract is a legally binding contract concluded by electronic means between us and you and is personal to you and no third-party is entitled to benefit under it, except that your Additional Users can use the services in accordance with the permissions granted to them. We can transfer our rights and obligations under our Contract to any company, firm or person provided that we will send an email to the email address you have given us to give you advance notice of any such transfer and that this does not affect your rights under our Contract in a negative way (such that you will retain your beneficial rights under our Contract (including the right to cancel our Contract and your subscription)). You may not transfer your right or obligations under our Contract to anyone else.
The Netherlands has jurisdiction over us as media service provider and the relevant competent regulatory authority in charge of monitoring our compliance with Dutch law is (in Dutch) "Het Commissariaat voor de Media".
You may access, download, print and save the current version of these Terms of Use from our website. Please print off a copy or save a copy on your computer of these Terms of Use for your future reference.
These Terms of Use were last updated on [insert date] and our Contract is concluded and effective from when you sign-up to SkyShowtime. ONCE YOU SIGN-UP FOR SKYSHOWTIME, YOU EXPRESSLY ACCEPT AND AGREE TO ENTER INTO OUR CONTRACT AND BE BOUND BY ALL OF THE PROVISIONS OF OUR CONTRACT (INCLUDING THESE TERMS OF USE AND ANY APPLICABLE TERMS AND CONDITIONS FOR A PROMOTIONAL OFFER), INCLUDING THE FOLLOWING SECTIONS:
‘WHAT IS COVERED BY THESE TERMS OF USE?’
‘WHO IS YOUR CONTRACT WITH?’
‘WHAT IS SKYSHOWTIME?’
‘WHO CAN SIGN-UP TO SKYSHOWTIME?’
‘HOW MUCH DOES SKYSHOWTIME COST?’
‘A BIT MORE DETAIL – COST’
‘FREE TRIAL PERIODS AND SPECIAL OFFERS’
‘GREAT, HOW DO I SIGN-UP FOR SKYSHOWTIME?’
‘HOW MIGHT THE COST OF SKYSHOWTIME CHANGE?’
‘HOW MIGHT THE SKYSHOWTIME SERVICE OR CONTENT CHANGE?’
‘HOW OUR CONTRACT MAY CHANGE’
‘WHAT NETWORK CONNECTION DO I NEED TO WATCH SKYSHOWTIME?’
‘WHAT DEVICES CAN I USE TO ACCESS SKYSHOWTIME?’
‘HOW MANY DEVICES CAN I USE TO ACCESS SKYSHOWTIME?’
‘CAN A MEMBER OF MY HOUSEHOLD ACCESS SKYSHOWTIME USING MY ACCOUNT TOO?’
‘CAN CHILDREN USE SKYSHOWTIME?’
‘HOW DO I END OUR CONTRACT AND MY SUBSCRIPTION?’
‘A BIT MORE DETAIL – THE LEGAL RIGHT TO COOL OFF’
‘HOW DO I GET IN TOUCH?’
‘HOW WILL SKYSHOWTIME CONTACT ME?’
‘YOUR RIGHTS TO ACCESS THE CONTENT AND SERVICES’
‘KEEPING YOUR ACCOUNT SECURE’
‘OUR RIGHT TO CANCEL OUR CONTRACT’
‘OUR LIABILITY TO YOU’
‘HOW WE USE YOUR PERSONAL INFORMATION’
‘LAST FEW LEGAL BITS’
YOU HEREBY ACKNOWLEDGE THAT YOU ARE SUFFICIENTLY INFORMED OF OUR CONTRACT AND ALL OF THE PROVISIONS OF THESE TERMS OF USE (INCLUDING THE SECTIONS REFERRED ABOVE), AND THAT YOU HAVE READ OUR CONTRACT (INCLUDING THESE TERMS OF USE AND ANY APPLICABLE TERMS AND CONDITIONS FOR A PROMOTIONAL OFFER) AND THE INTENT OF SUCH SECTIONS AND THAT YOU HAVE HAD THE OPPORTUNITY TO ANALYSE THE TERMS OF EACH SECTION. IF THERE ARE ANY SECTIONS OF OUR CONTRACT THAT YOU DO NOT UNDERSTAND OR WHICH YOU DO NOT AGREE TO, YOU SHOULD CONTACT US FOR MORE INFORMATION (AND IF YOUR MISUNDERSTANDING OR DISAGREEMENT RELATES TO THESE TERMS OF USE, YOU SHOULD CONTACT US BEFORE YOU SIGN-UP TO SKYSHOWTIME).